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1.Preamble: The purpose of these conditions is to define the rights and obligations which unite “” and its customers. They apply to any person purchasing, hereinafter referred to as the customer, an item offered for sale via the website «".

2. Acceptance of the conditions: These conditions can be consulted at any time by the customer by clicking on the general conditions of sale (CGV) section. Consequently, the customer acknowledges having read, at the time of placing his order, the conditions of sale set out on this screen and expressly declares to accept them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document.

3. Limitation of customers: Customers are not geographically limited. “” undertakes to deliver to any customer worldwide according to the methods described in these conditions.

4. Capacity to contract: The customer must declare that they are at least eighteen years old and have the legal capacity, or hold legal authorization, allowing them to access and purchase online. The customer guarantees that he is fully authorized to use the bank card he is using, that it is a personal card and that it is not a fraudulently used card. “” reserves the right to refuse an order from a customer with whom there is a dispute.

5. Products: “” takes the greatest care in putting information online including a complete description of the items. However, in the event that errors are introduced, in no case, the responsibility of "" can not be engaged. In a concern for constant improvement of its services, "" invites the customer to inform him of any errors that he would have noticed by means of the contact section. The customer who is not satisfied with the conformity of the goods delivered with respect to the description which will have been made on the site, may exercise the right of withdrawal allocated to him, within 7 days as defined in item 12.

6. Price: The price is expressed including tax in euros. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price, expressed inclusive of all taxes for France. This final price includes the price of the products, the handling costs, the packaging of the products, the transport costs. Connection costs are the responsibility of the customer. “” reserves the right to modify its prices at any time. In the event of a modification, the price invoiced to the customer is that entered in the order form and accepted by the customer at the time of its validation. The products remain the exclusive property of “” until full payment for the goods. 

7. Availability: Product offers are valid as long as they are visible on the site and within the limits of available stocks."" will do its best to process all orders. However, in the event of unavailability of the product after placing the order, the customer will be informed by email. The customer's order will be automatically canceled and the amount paid by the customer for the missing item will be credited to their bank account within a maximum of thirty days.

8. Order: The "basket" virtually allows the customer to select the items he likes. The customer can consult, complete or modify it at any time during his visit to the “” site. The contents of the basket will be definitively attributed to the customer after the latter has validated his basket and his delivery address, subject to the availability of the articles. Automatic registration systems are considered as proof of the nature, content and date of the order. "" confirms the acceptance of his order to the customer at the email address that he will have communicated. The sale will only be concluded once the order has been confirmed. “” reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. The information provided by the customer, when taking the order, commits the latter: in the event of an error in the wording of the recipient's contact details, "" cannot be held responsible for the impossibility of deliver the product.

9. Payment: The price invoiced to the customer is the price indicated on the order confirmation sent by “”. The price of the products is payable in cash on the day of the actual order. Payment is made by credit card bearing the acronym CB, VISA. The online payment system allows the customer to pay via the Stripe banking server in a secure environment. The order validated by the customer will only be considered effective when the bank payment centers concerned have given their agreement. In the event of refusal by the said centers, the order will be automatically canceled and the customer notified by email.

10. Securing Confidentiality: The credit card number is directed to the servers of the Stripe bank, the payment being made directly with the bank without going through the server of the shop. The customer's numbers are known to the only banking partner of "", the Stripe bank, and are therefore inaccessible to a third party. “” therefore never has access to confidential information relating to the means of payment. This is why the customer's bank details will be requested for each new order.

11. Delivery: After placing an order, the customer will receive an email to the email address he has indicated in the form, specifying the elements of his order and his registration. Items will be sent by La Poste without delivery tracking. “” processes orders once a week. In the event of an unusual delay in delivery, an information email will be sent to the customer."" declines all responsibility in the event of excessive delivery time attributable to postal services or carriers. The goods always travel at the risk and peril of the customer. The customer must check the good condition of the goods upon arrival of the package. In the event of a problem (missing or damaged product, pierced, open or damaged package), the customer must imperatively refuse the package. Within a maximum of 48 hours from delivery, the customer must file a complaint with the carrier or the postal services.

12. Right of withdrawal: In accordance with article L 121-20 of the consumer code, the customer has a period of 7 days, from the date of receipt of the goods, to withdraw without giving any reason. . This right is exercised by returning the product, the shipping costs remaining the responsibility of the customer. The item(s) will be returned in its original packaging(s), intact(s), accompanied by the original invoice. It is up to the customer to keep all proof of this return and its date and, consequently, to send the parcel by registered mail with acknowledgment of receipt. In the event of exercise of the right of withdrawal, "" is required to reimburse equal to the purchase price of the product(s) purchased and returned, free of charge, to the exception of return costs, which remain the responsibility of the customer. Reimbursement is due within a maximum of 30 days. Items returned incomplete, damaged, damaged, damaged cannot be taken back by “”. The right of withdrawal is exercised under the same conditions from the order, before delivery. If the right of withdrawal is exercised between the date of departure of the delivery and that of receipt of the goods at the customer, the return costs remain the responsibility of the customer. The risks associated with returning the product are the responsibility of the sender.

13. Return: In the event of delivery of an item that does not correspond to the order (defective or non-compliant item), the customer must formulate his complaint within 48 hours from the date of receipt of the package. Complaints must be sent by email. They must include: the contact details of the customer, the references of the article and the reasons for the complaint. The return of products must be made within seven working days of the allocation of a return number by "". Failing this, “” will not exchange or refund the items thus ordered. Any item to be exchanged or refunded must be returned to "" in its original, undamaged packaging. The shipping costs are the responsibility of "", except in the case where the returned or exchanged item does not correspond to the original declaration made by the customer in the return form. Coverage of these return costs will be capped at the rate corresponding to sending by green letter. Any risk related to the return of the product is the responsibility of the customer. In the absence of non-compliance with the procedure set out above and the deadlines indicated, the customer may not make any claim for non-compliance or apparent defect of the items delivered, the items then being deemed to be compliant and free from any apparent defect.

14. Modification of the general conditions of sale: “” reserves the right to modify these general conditions of sale at any time. The customer is therefore invited to consult them regularly. By validating his orders, he accepts the new terms of the general conditions of sale.

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